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FAQ: Salling Media Sync for Mac

Why is my device not detected?

If you're using an Android phone, please see this.

Make sure you are using a compatible device (see this list). Try connecting through a different USB port (preferably not through a USB hub). If this doesn't work, try restarting your computer.

Sony Ericsson phones connected in "File transfer" or "Mass Storage" mode must have a properly formatted memory stick; let the phone format the card to make sure it's got all the required marker files (this will ensure Media Sync detects it).

Article added: 2008-08-14 14:25:35

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Completely free for basic use. Faster sync if paid for (below).

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Product Requirements

Mac OS X 10.4.11 - 10.6 (Snow Leopard)

A compatible device

iTunes 7.6.x - 10.1.1 (for music and podcasts)

iPhoto '08 - '11 or Aperture 2 (for photos)

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