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FAQ: Salling Media Sync for Mac

How do I get my Samsung Galaxy device detected by my Mac?

In order to get these devices recognized as a disk drive on a Mac, popular belief on the internet says you should enable Developer USB mode.

For me, this never worked. Instead, a trick that works most of the time (for me anyways) is this:

  1. Configure the phone so that it's automatically using USB Mass Storage mode. Do this in the phone's Settings under Wireless and networks (assuming your phone is running Android 2.2 Froyo).

  2. Disable USB Development mode, if you have enabled it.

  3. When you connect the phone, you'll get a screen "USB Connected" with a button "Connect USB storage" on your phone. Quickly tap this button. I mean very quickly (within 0.5 seconds of the screen appearing). If this doesn't work, reconnect and try again.

Obviously, this is not satisfactory, and one can only hope that Samsung fixes this problem for us Mac users.

Article added: 2011-01-19 13:49:46

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Product Requirements

Mac OS X 10.4.11 - 10.6 (Snow Leopard)

A compatible device

iTunes 7.6.x - 10.1.1 (for music and podcasts)

iPhoto '08 - '11 or Aperture 2 (for photos)

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